Slack: Best Business Communication Tool with AI

Social media and digital marketing are on the brink of success. When you think about this topic, big names on the market like Instagram, Facebook or LinkedIn come to mind. However, the world of business networks is gaining more and more audience and Slack is one of them. Continue reading if you want to know more. Do not miss it!

What is Slack?

Slack is an app that uses artificial intelligence that allows teams to communicate quickly. They can do this through text and voice messages, send videos and documents, keeping everything organized and centralized. It’s every team’s dream, right?

Please note that to ensure employee autonomy, story content is only shared between team members. This app also allows you to see who has viewed your posts.

How does Slack work?

Simply put, Slack works like a social network. Anyone can create a multi-channel chat room for different topics and different groups within the company. This acts like multiple WhatsApp groups in one large group, linking all the groups. Within a group, this tool allows you to exchange text messages, documents and share photos or videos.

The corporate network is designed to save you time, help you organize your internal processes and communications, and eliminate those famous emails that are redundant for everyone. Since everything is archived, search engines can easily find parts of the conversation that users haven’t seen before. However, you can chat with each user individually or tag specific people in a group chat.

What is Slack for?

If your company does not have a centralized communication channel, information can become fragmented and disorganized. This is where Slack comes in to centralize and streamline your team’s communication, whether remotely or in a physical work environment. These are some of its well-summarized utilities:

• Record all types of communication between team members: Create streamlined team communication and be transparent about the projects your employees are working on.

• It’s a useful tool as an internal knowledge base: For example, if someone on your team has a question or concern, you can simply search to see if it’s been answered or take a recorded call to track down and find the data or documents you need.

• It comes in a mobile version so you can stay in touch with your team whether you’re in or out of the office. Communication skills improve decision making.

• It acts as a notification center where you can integrate other work apps and enable notifications for Slack. This means you no longer have to switch apps to get updates.

How do you know if Slack is suitable for your business?

If you answer yes to one or more of these questions, then you should consider using Slack:

You have several team members with whom I share files regularly. The main means of communication is email.

• You spend hours every day searching for company messages and it doesn’t benefit you.

• You value teamwork, but find it difficult to collaborate on projects because everyone takes different notes and files aren’t shared properly.

• I want to simplify my workflow.

• You want to improve collaboration between work teams.

If these statements sound familiar to you, you definitely need an implementation like Slack to improve collaboration and communication in your company.

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Free plan and price

Slack offers a free plan and three types of paid plans: Standard, Plus, and Enterprise Grid. We share the details of each below.

Free planning

• Suitable for small work teams

• Access to basic functions

• 10,000 recent posts

• 10 integration with other applications such as Google Drive and Office 365

• Discount and team members or private team

• Save 5 GB files

Standard plan

• Price: $6.67 per month

• Suitable for SMEs

• The advantage of free planning

• All message recording content

• Infinite integration for immediate access to information and advertising

• Vocal and video groups require up to 15 people.

• Secure cooperation with external or invited organizations

• 10 GB file storage

Plan +

• Price: $12.50 per month

• In the case of large companies or additional administration

• Advantages of free and standard plans

• Improved identity management

• Export data for all messages

• During the year, 24 hours, 24 hours

• Save 20 GB files

Enterprise Plan

• Price: customized

• Suitable for very large or regulated industries

• Free, Standard and Plus Benefits

• The central inspection and adaptation policy

• Privatized aid

• 1 TB for each member of the file storage archive

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What are the advantages of using Slack?

Now let’s take a look at some of the features that define what Slack is.

Chat history is available

As an instant messaging app, Slack allows you to find messages, files, channels, and people from all over the world. That’s why chat history is important. This app allows you to quickly find items that may be important to your work.

Host conversations through dedicated channels

One of the best things about Slack is that you can organize your communication channels by channel. Here, team members can share related messages and files. Dividing into topics or groups ensures that information is not lost or confused. On the other hand, you can specify whether these channels are public, private or shared. People outside your organization can also work with you.

This will allow you to make calls

Another feature of Slack is that you can make audio or video calls with team members, like Zoom or Google Meet, and share your screen during the call.

Compatible with other applications

One of the features and features you should know about Slack is that it is compatible with other apps you already use at work. So you can install the application on your work account and enjoy this synchronization. For example, the most used applications in Slack are:

• Google Drive

• Google Calendar

• Twitter

• Trelo

• Zendesk

• Climb

You can use Slackbot

Did you know that there is also a Slackbot? As if everything we’ve told you about Slack wasn’t enough, now we’ll show you the bots integrated into the platform. Slackbot is a virtual assistant. Its function is to support and perform simple tasks such as:

• To keep a record

• Personal file management

• Reply to team members (if configured)

To use it, select from the list of direct messages. It is very easy to use and will definitely save you from trouble.